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ECOVER ZERO
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Frequently asked questions
Where to buy
Why can’t I find the dilute non-bio? (Blue cap non-concentrated laundry liquid)
Where can I buy the larger 5L packagings for refill at home?
How do I become a stockist outside the UK?
How do I get on the list of Ecover refill stockists?
How do I become a stockist in the UK?
How can I encourage my local shop to carry Ecover?
Where can I refill my Ecover products?
Can I buy Ecover online?
Where can I buy Ecover?
Green Credentials
Are Ecover products vegan?
Does Ecover test on animals?
What is PlantPlastic?
Why do some Ecover products contain sugar cane?
Does Ecover use microbeads?
From where does Ecover source its ingredients?
How does Ecover choose its ingredients?
What is the lactic acid in Ecover products derived from?
Do your products contain milk whey?
What is aquatic toxicity?
What does bio-based mean?
What makes Ecover ecological?
Is Ecover a member of the RSPO?
Is Ecover Leaping Bunny approved?
Ingredients & Formulas
Do your fabric softeners contain animal fat (tallow)?
Does Ecover contain parabens?
Which Ecover products are pH neutral?
What ingredients are in your products?
Are your products antibacterial?
Does Ecover use SLS?
What is polypropylene terephthalate?
Are there optical brighteners in Ecover products?
What sort of bleach is used in Ecover laundry products?
What’s the difference between bio and non-bio?
Which preservatives are used in Ecover products?
What are surfactants?
What are eco-surfactants?
What are surfactants and what do they do?
Do Ecover products have a shelf life?
What are enzymes and how do you use them?
What are the warning labels on your products?
What’s limonene?
Does Ecover use Palm Oil?
OUR PACKAGING
Which products can I refill?
Why are Ecover dishwasher tablets individually wrapped?
What are your bottles made from?
Can I refill my Ecover bottles?
Is Ecover packaging recyclable?
LAUNDRY PRODUCTS
My laundry detergent has turned cloudy?
What changes have you made to the laundry liquids?
Is it better to put the liquid directly onto your clothes in the drum or in the drawer?
Why did you change the packaging of your laundry liquids?
Can I use Ecover laundry products on my delicates such as wool and silk?
Where can order a laundry scoop for my Ecover laundry products?
HOUSEHOLD PRODUCTS
Are Ecover wipes biodegradable?
With which Ecover products can I clean vinyl, linoleum or laminate floor?
Why are Ecover toilet cleaners colorless?
For what can I use the Ecover All Purpose Cleaner?
Are Ecover products safe around food preparation areas?
Can Ecover Toilet Cleaner be used for descaling?
Should I use Ecover Floor Soap or Ecover All Purpose Cleaner?
DISHWASHING PRODUCTS
My washing up liquid has turned white and cloudy, what now?
Do Ecover products contain phosphates or phosphonates?
What happens if my dishes come out of the dishwasher and are cloudy?
What temperature should I choose using Ecover All In One Dishwasher Tablets?
There is white residue in my dishwasher – what is going on?
Can I wash porcelain in my dishwasher?
Can I put silverware in my dishwasher?
What are all-in-one dishwasher tablets?
GENERAL INFORMATION
Important Safety Notice – Product Recall – Ecover Zero Laundry Liquid Non Bio 1.5L
Which surfaces can I use Ecover products on?
Are Ecover products effective against COVID-19 (Coronavirus)?
Why is Ecover named Ecover?
Can I use Ecover products with my septic tank?
Are Ecover products good for my health?
How do I obtain SDS (Safety Data Sheets) for Ecover?
Health, Allergies & Sensitive Skin
Have you changed the formula for the Zero Non bio Laundry Liquid?
Have you changed the formula for the Zero Washing up liquid?
Which of your products are available in the Ecover Zero range?
Is your Zero range Hypoallergenic? Why not?
What does your accreditation from Allergy UK mean?
Do you have allergens in the Ecover Zero range?
Why have you formulated Ecover Zero with no colourants?
Why have you formulated Ecover Zero with no fragrances?
What’s the dermatological test all about?
Ecover Zero can be used by people with sensitive skin. What do you mean by ‘Sensitive’?
Are Ecover products gluten-free?
Are Ecover products ok to use around pets?
How does the Nordic Swan eco-label treat fragrances in cleaning products?
Can Ecover Washing-Up Liquid be used by people with sensitive skin?
Are Ecover products suitable for people with nut allergies?
Are Ecover products suitable for allergy sufferers?
Do you have a fragrance-free range?
Are Ecover laundry products suitable for baby clothes?
Can I wash fruit and vegetables with Ecover products?
