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FAQS
Where to Buy
Can I buy Ecover online?
How can I encourage my local shop to carry Ecover?
How do I become a stockist in the UK?
How do I become a stockist outside the UK?
How do I get on the list of Ecover refill stockists?
Where can I buy Ecover?
Where can I buy the larger 5L packagings for refill at home?
Where can I refill my Ecover products?
Why can’t I find the dilute non-bio? (Blue cap non-concentrated laundry liquid)
Green Credentials
Are Ecover products vegan?
Do your products contain milk whey?
Does Ecover test on animals?
Does Ecover use microbeads?
From where does Ecover source its ingredients?
How does Ecover choose its ingredients?
Is Ecover a member of the RSPO?
Is Ecover Leaping Bunny approved?
What does bio-based mean?
What is aquatic toxicity?
What is PlantPlastic?
What is the lactic acid in Ecover products derived from?
What makes Ecover ecological?
Why do some Ecover products contain sugar cane?
Ingredients & Formulas
Are there optical brighteners in Ecover products?
Are your products antibacterial?
Do Ecover products have a shelf life?
Do your fabric softeners contain animal fat (tallow)?
Does Ecover contain parabens?
Does Ecover use Palm Oil?
Does Ecover use SLS?
What are eco-surfactants?
What are enzymes and how do you use them?
What are surfactants and what do they do?
What are surfactants?
What are the warning labels on your products?
What ingredients are in your products?
What is polypropylene terephthalate?
What sort of bleach is used in Ecover laundry products?
What’s limonene?
What’s the difference between bio and non-bio?
Which Ecover products are pH neutral?
Which preservatives are used in Ecover products?
Our Packaging
Can I refill my Ecover bottles?
Is Ecover packaging recyclable?
What are your bottles made from?
Which products can I refill?
Why are Ecover dishwasher tablets individually wrapped?
Laundry Products
Can I use Ecover laundry products on my delicates such as wool and silk?
Is it better to put the liquid directly onto your clothes in the drum or in the drawer?
My laundry detergent has turned cloudy?
What changes have you made to the laundry liquids?
Where can order a laundry scoop for my Ecover laundry products?
Why did you change the packaging of your laundry liquids?
Household Products
Are Ecover products safe around food preparation areas?
Are Ecover wipes biodegradable?
Can Ecover Toilet Cleaner be used for descaling?
For what can I use the Ecover All Purpose Cleaner?
Should I use Ecover Floor Soap or Ecover All Purpose Cleaner?
Why are Ecover toilet cleaners colorless?
With which Ecover products can I clean vinyl, linoleum or laminate floor?
Dishwashing Products
Can I put silverware in my dishwasher?
Can I wash porcelain in my dishwasher?
Do Ecover products contain phosphates or phosphonates?
My washing up liquid has turned white and cloudy, what now?
There is white residue in my dishwasher – what is going on?
What are all-in-one dishwasher tablets?
What happens if my dishes come out of the dishwasher and are cloudy?
What temperature should I choose using Ecover All In One Dishwasher Tablets?
General Information
Are Ecover products effective against COVID-19 (Coronavirus)?
Are Ecover products good for my health?
Can I use Ecover products with my septic tank?
How do I obtain SDS (Safety Data Sheets) for Ecover?
Important Safety Notice – Product Recall – Ecover Zero Laundry Liquid Non Bio 1.5L
Which surfaces can I use Ecover products on?
Why is Ecover named Ecover?
Health, Allergies & Sensitive Skin
Are Ecover laundry products suitable for baby clothes?
Are Ecover products gluten-free?
Are Ecover products ok to use around pets?
Are Ecover products suitable for allergy sufferers?
Are Ecover products suitable for people with nut allergies?
Can Ecover Washing-Up Liquid be used by people with sensitive skin?
Can I wash fruit and vegetables with Ecover products?
Do you have a fragrance-free range?
Do you have allergens in the Ecover Zero range?
Ecover Zero can be used by people with sensitive skin. What do you mean by ‘Sensitive’?
Have you changed the formula for the Zero Non bio Laundry Liquid?
Have you changed the formula for the Zero Washing up liquid?
How does the Nordic Swan eco-label treat fragrances in cleaning products?
Is your Zero range Hypoallergenic? Why not?
What does your accreditation from Allergy UK mean?
What’s the dermatological test all about?
Which of your products are available in the Ecover Zero range?
Why have you formulated Ecover Zero with no colourants?
Why have you formulated Ecover Zero with no fragrances?
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